Go to website
Manage your subscription and features available as adminsitrator
Discover the features you need to know as an administrator and how to manage your subsription!
Understand the different roles on Atolia
What are the different roles on Atolia?
Here are the on Atolia: Administrator: in addition to the functionality of a regular user, you have control over your workspace! 💼 An administrator is considered to be the manager of the space. Only administrators have access to the admin panel. There can be only one administrator in the Starter package and there is no limit in the Premium package. From the administration panel, the administrator has several options. Among others, he can
Manage my subscription
Change my rate plan
Go to your administration panel and then to the " Subscription " tab. Click on " Choose " to select the Starter or Premium offer and on " Contact us " for the Business offer.
Switch from a monthly to an annual subscription (and vice versa)
From your administration panel in the " " tab, you can choose to switch from a monthly to an annual subscription or vice versa. Choose the type of subscription you want to apply: monthly or yearly. Note that by choosing an annual subscription, you will receive a 25% discount. Click on the button " " which wil
Cancel my subscription
If you want to cancel your Atolia subscription, go to your then to " " and remove the payment method. ** Afterwards, go to your administration panel to exit your space. !(https://storage.crisp.chat/use
Trial periods on Atolia
You can try the Starter and Premium versions of Atolia for 14 days. During this period, all the features of this version will be available to you. If you are interested in the Business offer, you will contact our sales department. We will set up a functional POC over a defined period before the actual deployment of the platform. Our respective technical teams wil
Payment and invoice
Find all the information about billing on Atolia. 👇 We send invoices to our users every month by e-mail. 📧 You can also view them on your Atolia platform: go to your profile on the top left of your interface, click on " Administration " and then on " Invoice history ". If you cannot find your invoice in the administration panel, it is because the IBAN debit is in progress and the invoice will only be generated at the end.
My billing and payment information
You can add, modify or delete your billing and payment information from your administration panel, in the " " tab. Direct debit via is the fastest and most efficient method, but we also accept bank cards and bank transfers. Add, change or delete your bank details. Add, change or delete your bill
Workspace administration settings
Workspace administration settings
Discover all the administration settings of your workspace 👇 Customize the logo of your workspace by importing an image or selecting a color. The customization of the graphic theme of the Atolia application to the colors of your company is available in our offer . To do so, contact us directly to discuss it on the online support accessible fr
Manage my users
How to manage the rights of members in a group?
Managing the rights of members in a specific group means being able to change a user's status from user to moderator (or vice versa). ⚠️ The moderator can edit and delete messages, documents, and folders for all users (including other administrators). You can access this feature only if you are a moderator (group creator) or administrator. To manage the rights of the members of a group, go to the group concerned. Click on the " Settings " symbol at the top right and select " **User permis
Manage the number of users available on my workspace
You can manage (the number of users) in your workspace at any time. 👥 If your maximum number of users has been reached and you want to add new collaborators, you can increase the number of seats in your workspace. To do this, you have two options: Go to the "Users" tab in your admin panel. Click on "+ Add a new user", fill in the requested information and check the box "I accept to add an extra seat to my subscription". !(https://st
Add users to my workspace
To people to your Atolia space, you have different possibilities 👥. From the " **** " button at the bottom left of your interface. You can add them by copying and sharing the registration link to your space, for example in an email that includes several recipients. The users will be added to your workspace as well
Who can add a user to the workspace?
As the administrator of your workspace, you have control over who can and cannot invite new users to the workspace. To do this, go to the "Admin Settings" tab in your admin panel. You can choose between two options: Only administrators of the workspace can invite users to the space. Both administrators and users of the workspace can invite users to the workspace.
Delete or block a user from my workspace
You can delete or block a user from your workspace from your . Go to your profile at the top left of your interface, click on "Administration", then on the "Users" tab. Then click on the symbol " ... " in the column " Actions " of the person concerned. Delete the user Block the user
👉 Tutorial : how to start well on Atolia as an administrator ?
Discover our tutorial which will guide you step by step in the handling of your new collaborative tool ! 🚀