Manage my subscription
Change my rate plan
Go to your administration panel and then to the " Subscription " tab. Click on " Choose " to select the Starter or Premium offer and on " Contact us " for the Business offer.Few readersSwitch from a monthly to an annual subscription (and vice versa)
From your administration panel in the " " tab, you can choose to switch from a monthly to an annual subscription or vice versa. Choose the type of subscription you want to apply: monthly or yearly. Note that by choosing an annual subscription, you will receive a 25% discount. Click on the button " " which wilFew readersCancel my subscription
After canceFew readersTrial periods on Atolia
You can try the Starter and Premium versions of Atolia for 14 days. During this period, all the features of this version will be available to you. If you are interested in the Business offer, you will contact our sales department. We will set up a functional POC over a defined period before the actual deployment of the platform. Our respective technical teams wilFew readers
Payment and invoice
My billing and payment information
You can add, modify or delete your billing and payment information from your administration panel, in the " " tab. Direct debit via is the fastest and most efficient method, but we also accept bank cards and bank transfers. Add, change or delete your bank details. Add, change or delete your billFew readersMy invoices
Find all the information about billing on Atolia. 👇 We send invoices to our users every month by e-mail. 📧 You can also view them on your Atolia platform: go to your profile on the top left of your interface, click on " Administration " and then on " Invoice history ". If you cannot find your invoice in the administration panel, it is because the IBAN debit is in progress and the invoice will only be generated at the end.Few readers
Manage my users
How to manage the rights of members in a group?
Managing the rights of members in a specific group means being able to change a user's status from user to moderator (or vice versa). ⚠️ The moderator can edit and delete messages, documents, and folders for all users (including other administrators). You can access this feature only if you are a moderator (group creator) or administrator. To manage the rights of the members of a group, go to the group concerned. Click on the " Settings " symbol at the top right and select " User permisSome readersManage the number of users available on my workspace
You can manage (the number of users) in your workspace at any time. 👥 If your maximum number of users has been reached and you want to add new collaborators, you can increase the number of seats in your workspace. To do this, you have two options: Go to the "Users" tab in your admin panel. Click on "+ Add a new user", fill in the requested information and check the box "I accept to add an extra seat to my subscription". (https://stFew readersAdd users to my workspace
To people to your Atolia space, you have different possibilities 👥. From the " color 000000 (AddFew readersDelete or block a user from my workspace
You can delete or block a user from your workspace from your . Go to your profile at the top left of your interface, click on "Administration", then on the "Users" tab. Then click on the symbol " ... " in the column " Actions " of the person concerned. Delete the user Block the userFew readersWho can add a user to the workspace?
As the administrator of your workspace, you have control over who can and cannot invite new users to the workspace. To do this, go to the "Admin Settings" tab in your admin panel. You can choose between two options: Only administrators of the workspace can invite users to the space. Both administrators and users of the workspace can invite users to the workspace.Few readers