Understand the different roles on Atolia

• What are the different roles on Atolia?

  In this video, Alice tells you all about the different roles on Atolia. 👇 Here are the on Atolia: Administrator: in addition to the features of a regular user, you have control over your workspace! 💼 An administrator is considered to be the manager of the workspace. Only administrators have access to the admin panel. There can be only one administrator in the Starter package and there is no limit in the PremiuFew readers

Manage my subscription

• Change my rate plan

  Go to your administration panel and then to the " Subscription " tab. Click on " Choose " to select the Starter or Premium offer and on " Contact us " for the Business offer.Few readers

• Cancel my subscription

  To cancel your subscription as an administrator, go to your administration panel and then to your "Subscription" tab. Then click on "Cancel subscription". You can come back to this page to reactivate your account. The "Cancel Subscription" button will become "Reactivate Subscription". After you cancel your subscription, you can go to your administration settings and exit your workspace.Few readers

• Switch from a monthly to an annual subscription (and vice versa)

  From your administration panel in the " " tab, you can choose to switch from a monthly to an annual subscription or vice versa. Choose the type of subscription you want to apply by clicking on the "Monthly" or "Annual" button (below the offers), then click on the "Change to monthly/annual" button which will appear at the level of the subscribed offer. (https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/notifications-juju-311tlFew readers

• Trial periods on Atolia

  You can try the Starter and Premium versions of Atolia for 14 days. During this period, all the features will be available to you. If you are interested in the Business offer, you will contact our sales department. We will set up a functional POC over a defined period before the actual deployment of the platform. Our respective technical teams will keep in regular contact to achieve the desired configurations and anticipate the life cycle of the solution (maintenance schedule, cFew readers

Payment and invoice

• My billing and payment information

  You can add, modify or delete your billing and payment information from your administration panel, in the " " tab. Direct debit via is the fastest and most efficient method, but we also accept bank cards and bank transfers.Few readers

• My invoices

  Find all the information about billing on Atolia. 👇 We send invoices to our users every month by e-mail. 📧 You can also view them on your Atolia platform: go to your profile on the top left of your interface, click on " Administration " and then on " Invoice history ". If you cannot find your invoice in the administration panel, it is because the IBAN debit is in progress and the invoice will only be generated at the end. ||Few readers

Workspace administration settings

• Workspace administration settings

  Discover all the administration settings of your workspace 👇 Customize the logo of your workspace by importing an image or selecting a color. The customization of the graphic theme of the Atolia application to the colors of your company is available in our offer . Indicate the name of your workspace. You can choose between two optionFew readers

Manage my users

• How to manage the rights of members in a channel?

  Managing the rights of members in a specific channel means being able to change a user's status from user to moderator (or vice versa). ⚠️ The moderator can edit and delete messages, documents, and folders for all users (including other administrators). You can access this feature only if you are a moderator (channel creator) or administrator. To manage the rights of the members of a channel, go to the channel concerned. Click on the channel members' profile pictures at the top right, then seSome readers

• Manage the number of users available on my workspace

  You can manage (the number of users) in your workspace at any time. 👥 If your maximum number of users has been reached and you want to add new collaborators, you can increase the number of seats in your workspace. To do this, you have two options: Possibility 1: go to the "Users" tab in your admin panel. Click on "+ Add a new user", fill in the requested information and check the box "I accept to add an extra seat to my subscription".Few readers

• Add users to my workspace

  First of all, to add users to the workspace, you need to be an administrator. Then, before adding any new user to the workspace, make sure you have enough seats. Go to your administration panel, then to "Subscription" to visualize how many seats you have left. To people to your Atolia workspace, you have different possibilities 👥. From the " color 000000 (Add UseFew readers

• Who can add a user to the workspace?

  As the administrator of your workspace, you have control over who can and cannot invite new users to the workspace. To do this, go to the "Admin Settings" tab in your admin panel. You can choose between two options: Only administrators of the workspace can invite users to the space. Administrators and users of the workspace can invite users to the workspace.Few readers

• Delete or block a user from my workspace

  You can delete or block a user from your workspace from your . Go to your profile at the top left of your interface, click on "Administration", then on the "Users" tab. Then click on the symbol " ... " in the column " Actions " of the person concerned. Block the user Delete the userFew readers