Helpdesk - Atolia
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Retrieve your account information.

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  • How do I set my user's status?
    You can set a so that your teammates can see if you are available or not. Choose between 4 options : Online. Remote work. Away. Busy. To update it, go to your profile on the top left, then on « Set a status ».Popular
  • -How can I modify my profile?
    On your Atolia space, click on your profile at the top left of the screen. Select « » and click on « Edit ». You can now change your first name, last name, language and description. Don't forget to click on « Save ».Some readers
  • -I forgot my password, what can I do?
    Just fill out the form on the next page : https://app.atolia.com/forgot You will then be able to choose a new password thanks to the link sent in your inbox.Some readers
  • -How can I change my Atolia password?
    To change your password, go to your profile at the top left of your interface. Then click on « ». It is also possible to change the password of your Atolia space directly from your cell phone. Go to your profile at the top left of your interface and click on « Modify » in your security and privacy settings. For more security, please choosSome readers
  • -How do I delete my Atolia account?
    If you wish to leave the Atolia platform for good, go to your profile at the top left of your interface. Then click on « » and, at the bottom of the page, select « Delete my account ». Please note that : if you are the last administrator left in a space and other users are still present in that space, you will only be able to leave iPopular
  • -How to change my profile picture?
    You can change your profile picture by going to your profile at the top left of the interface, select « » and then click on the profile picture. This will allow you to import a new picture!Some readers
  • -How do I change the email address of my Atolia account?
    For security reasons, you cannot change the email address with which you created your Atolia account. Nevertheless, you can contact us via the online chat so that we can manually change it!Some readers

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