Account | Helpdesk - Atolia

How do I set my user's status?
You can set a so that your teammates can see if you are available or not. Choose between 4 options : Online. Remote work. Away. Busy. To update it, go to your profile on the top left, then on « Set a status ».Some readers
How can I modify my profile?
On your Atolia space, click on your profile at the top left of the screen. You can now change your first name, last name and language.Some readers
I forgot my password, what can I do?
Just fill out the form on the next page : https://app.atolia.com/forgot You will then be able to choose a new password thanks to the link sent in your inbox.Some readers
How do I enable two-factor authentication ?
To enable two-factor authentication, simply go to "My Profile" and then to the "Personal Settings" tab. In the "Privacy" section, click on the "Enable" button. Setting this up requires a cell phone and an app like Google Authenticator or Authy. 📱 By clicking on "Activate", a QR Code will apFew readers
How can I change my Atolia password?
To change your password, go to your profile at the top left of your interface. Then click on « ». It is also possible to change the password of your Atolia space directly from your cell phone. Go to your profile at the top left of your interface and click on « Modify » in your security and privacy settings. For more security, please choosSome readers
How do I delete my Atolia account?
If you wish to leave the Atolia platform permanently, go to your profile at the top left of your interface. Then click on My profile and at the bottom of the page select Delete my account. You can only delete your account if you have one workspace. If you have more than one workspace, you must first leave them via your profile and then delete your account. Please noteSome readers
How to change my profile picture?
You can change your profile picture by going to your profile at the top left of the interface, select « » and then click on the profile picture. This will allow you to import a new picture!Some readers
How do I change the email address of my Atolia account?
For security reasons, you cannot change the email address with which you created your Atolia account. Nevertheless, you can contact us via the online chat so that we can manually change it!Some readers