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Instant Messaging
Discuss in real time with your teams, wherever you are!
-How do I share a document in the messaging?
You have several possibilities to share a document in your mailbox : Click on the « Trombone » symbol in the message bar. In the right column « Shared documents », click on the « Add files » icon. You have the choice between « **Import a file from the computer **» or « Create a new document» in collaborative editing (text, spreadsheet, presentation). You
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-How to send a message in a group or to a person?
Click on the desired group or person and enter your message directly at the bottom of your screen. Then press the « » key. 💬 Send a message
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-How to identify a user in a message?
You can tag a particular user by typing @ followed by the of his first name in the space dedicated to sending messages. A list of users corresponding to the entry will be displayed: once selected, the user receives a when the message is sent.  that are displayed in the work groups. 💬 This setting applies to all group members. To do so, click on the symbol « Parameters » in the upper right corner of your workgroup, then on « Notifications » and « **Mo
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-How do I export messages from a group?
Administrators can now export messages from a particular group. 💬 To do this, go to the drop-down menu at the top left of your interface and click on « Administration ». Administration panel Click « Groups » and the « ... » symbol in the « Share » column fo
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-How to disable deletion and modification of messages?
You must be an administrator to access this feature. The option will then be accessible from your administration panel: go to your profile at the top left of your interface, click on « », on the « Settings » tab, then « Instant Messaging Settings ». 💬 ![Instant messaging settings](https://storage.crisp.chat/users/helpdesk/website/6de
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-Do I know if my message has been read?
This feature is not yet available but our team is working on it. We'll let you know when it's online! 🛠️
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-Can I send audio messages?
This feature is not yet available but our team is working on it. We'll let you know when it's online! 🛠️
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