• How do I share a document in the chat?

  To store and share your documents in the right tab: Click on the "Add" button and choose one of the options. You can also drag and drop your documents using the feature. If you wish to send a document temporarily in the chat, click on the "Paperclip" symbol in the message bar or drag and drop your document into the chat.Few readers

• How to identify a user in a message?

  To identify a particular user You can tag a particular user by entering @ followed by the first letters of the user's first name in the space dedicated to sending messages. A list of users matching the entry will be displayed: once selected, the user receives a notification when the message is sent. To identify all members of a group To do this, simply enter @Some readers

• How to delete a sent message?

  Move your mouse over the message to be deleted, click on the three dots and then on " Delete ". 🗑️ When you are an administrator, you can manage the time for deleting messages from the administration panel: go to your profile at the top left of your interface, click on Administration, on the Settings tab, then Instant Messaging Settings.Some readers

• How do I edit a sent message?

  Move your mouse over the message you want to modify, click on the three dots, then on " " and on " Save ". When you're an administrator, you can manage message modification times from the administration panel: head to your profile at the top left of your interface, click on Administration , on the Settings tab and then on " Instant messaging settings ". 💬 (https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/screenshot-2023-10-10Some readers

• Is it possible to reply to a specific message?

  You can reply to a particular message by moving your mouse over it and clicking on " ". A tab will appear on your side menu, allowing you to write your reply and send it. 📝Few readers

• What are favorite messages?

  Favorite messages let you select and find them whenever you need them in the right side menu. It saves you the hassle of scrolling through threads or searching for messages. You can save a message to your favorites by clicking on the three dots when you move over a message.Some readers

• How do I mark a message as unread?

  You can mark a received message as "unread". Click on the three dots when you move your mouse over the message and choose "mark this message as unread". This will create a new notification that you can view later.Few readers

• How does the guest messaging work?

  Guests can discuss with the collaborators present in the discussion groups in which they have been integrated. However, unlike users and administrators, guests do not have access to direct messaging. It is therefore possible that a guest may not be able to talk with all the members of the space if they are not present in their discussion group. 👥Some readers

• How do I export messages from a group?

  Administrators can now export messages for a particular group. 💬 To do this, go to the drop-down menu at the top left of your interface and click on " Administration ". Click on the " Groups " tab and on the three dots in the " Actions " column of the group concerned, then select " Export ". You have two options: you can choose to export messages on a date range or to export all messages of the group. (https://storage.crisp.chat/users/helpdesk/website/6de7535cefada00Some readers

• Can I send voice messages?

  To send a voice message, go to the workgroup or direct message in which you want to send the voice message. Press the microphone icon, speak, then release to send it to your collaborators.Popular