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• How do I remove a file?

  To remove the file, just click on the « Trash » icon above the filename and confirm it. 🗑️ Remove a fileSome readers

• -Consult our tutorial on how to use the Document Sharing module 📝.

  See our tutorial on how to use the module 📅 with the following video :Some readers

• -What is the difference between the "Shared documents" module and documents in groups?

  The documents in the « » tab of your workgroups and direct messages are those shared with your collaborators. The « » module on the left of your interface groups all your documents (folders and files) shared iPopular

• -What is the difference between documents sent directly to the messaging system and those deposited in the "shared documents" tab?

  The documents sent in the instant messenger have a more vocation because you will then have to go back up the thread to find them. 💬 Documents sent in the instant messenger Conversely, if you place a document in the « Shared Documents » tab on the rSome readers

• -How do I drop and store documents?

  There are several possibilities for **** in groups and in direct messages : The « Drag&Drop » function allows you to drag and drop a file in the instant messenger and in the side menu. drag and drop documents You can create a docSome readers

• -How do I upload a file?

  To download a file, click on the « » symbol to the right of the desired file in the side menu of the newsgroup.Some readers

• -How to create a file in collaborative edition?

  The collaborative edition is available from . To create a collaborative document from a group or a direct message, click on « Add a file » in the « Shared documents » tab on the right side of your screen. You can then choose from three formats : Text document. Spreadsheet. Presentation. ![](https://storage.crisp.chat/users/Some readers

• -How do I move a document sent from email to shared documents?

  To move a document from the mailbox to the shared documents, you just have to drag and drop it with the « » feature from the mailbox to the « Shared Documents » tab on the right side of your interface. It is also possible to perform this action by clicking on the purple icon representing a folder. ![Move a document](https://storage.crisp.chatSome readers

• -How do I create a folder?

  To create a folder in groups or in direct messages, simply click on the « Create Folder » symbol located in the « Shared Documents » tab on the right side of your screen. You can also import them from your computer. 💻Some readers

• -How do I download the entire contents of a folder in ZIP format?

  To download a folder in ZIP format, click on the « » symbol to the right of the desired folder in the side menu of the newsgroup.Some readers

• -How do I rename a folder?

  Only the space administrators and the user who created the folder can rename it. To do so, simply click on the « Rename » symbol of the folder in question. ✏️Some readers

• -How do I delete a folder?

  Only the space administrators and the user who created the folder can delete it. To do so, simply click on the « Trash » symbol of the folder in question. 🗑️Some readers

• -How to rename a file?

  Only the space administrators and the user who imported the file can rename it. To do so, simply click on the « Rename » symbol of the document in question. ✏️Some readers

• -How do I move files in a folder?

  To move and organize your files as you wish, just them to the folder in question using the « Drag&Drop » feature.Some readers

• -Who has access to the documents I publish in a group?

  All members of the group have access to the documents you share in the group. 👀 Other users of your workspace who are not part of the group will not be able to access it.Some readers

• -How to search for documents?

  To search for a document, you can use the located in the top right corner of your module « Documents ». By typing the keyword, you can then find the one you are looking for. 🔎 You can also type keywords from the search bar located at the top rSome readers

• -How do I sort my documents?

  For even more clarity, you can sort your documents in your workgroups or in your direct messages. 🧐 You can sort your documents in different ways: Sort from A to Z Sort from Z to A Sort from oldest to newest Sort from newest to oldest To do so, click on the « Sort » symbol in the « Shared Documents » tab to the right of your workgroups or direct messages. YoSome readers