• Consult our tutorial on how to use the Document Sharing module 📝.

  See our tutorial on how to use the module with the following video :Few readers

• What is the difference between the documents module and documents in groups?

  Documents in the " Documents tab " of your workgroups are shared with your colleagues in these groups. The " Documents module " on the left of your interface groups all your documents (folders and files) shared in all the workgroups in which you are a member. This gives you an overview of the documents shared on the platform. (https://storage.crisp.chat/users/helpdesk/website/6de7535cefSome readers

• What is the difference between documents sent directly to the messaging system and those deposited in the Documents tab?

  Documents sent via instant messaging have a more ephemeral purpose. They are grouped together in the " Shared files " folder in the side menu of your newsgroups. 💬 Conversely, if you place a document in the Documents tab on the right of your interface, you can find them at any time. 🔎 You can also organize the storage of your documents as you wish, placing them in particular folders. You'll find all your folders and files that are shared in your workgroups in the *Documents moduleSome readers

• How do I drop and store documents?

  There are several ways to add files and/or folders in groups and direct messages: The " Drag&Drop function " feature lets you drag and drop a file into the instant messaging system, as well as into the side menu. Select a document on your computer and drag it into the documents tab. You can create a document directly on Atolia in collaborative edition by clicking on " Add " in the Documents tab on the right of your screen. You can then choose between Text, SpreadsheetSome readers

• How do I move a document sent from email to shared documents?

  All documents you share in the messaging system are automatically saved in the " Files shared in chat " folder. From this folder, you can move them by clicking on the 3 small dots to the right of the document concerned, then on " Move to ".Some readers

• How do I upload a file?

  To download a file, click on the 3 small dots to the right of the desired document, then on " Download ".Some readers

• How to create a file in collaborative edition?

  To create a collaborative document from a group or direct message, click on " Add " in the " Documents " tab on the right of your screen. Then choose one of the three formats on which you will be able to work simultaneously with your collaborators: Text document. Spreadsheet. Presentation.Some readers

• How do I create a folder?

  To create a folder in Groups or Direct Messages, simply click on the "Add" button on the right side of the Documents tab. You can also import them from your computer. 💻Some readers

• What types of files can be opened in the viewer ?

  You can directly view your files on Atolia in Text (.txt), Spreadsheet (.xlsx) and Presentation (.pptx) formats. To do this, simply click on the file concerned and it will open automatically. Few readers

• How do I download the entire contents of a folder in ZIP format?

  To download a folder in ZIP format, click on " Download " to the right of the desired folder in the workgroup sidebar.Some readers

• How do I move files in a folder?

  To move and organize your files as you wish, just them to the folder in question using the « Drag&Drop » feature.Few readers

• How to search for documents?

  To search for a document in your module, use the search bar located at the top center of your space. 🔎 From the chat, you can use the search bar by clicking on the magnifying glass symbol at the top right of your Documents module.🔎Some readers

• Who has access to the documents I publish in a group?

  All members of the group have access to the documents you share in the group. 👀 Other users of your workspace who are not part of the group will not be able to access it.Few readers

• How do I sort my documents?

  For even greater clarity, you can sort your documents into workgroups or direct messages. 🧐 You can sort them in different ways: Sort from A to Z Sort from Z to A Sort from oldest to newest Sort newest to oldest From your workgroups, click on the Sort symbol in the Documents tab next to the "Add" button on the right. From your Documents module, also click on the Sort symbol next to the "Add" button on the right. (https://storage.crisp.chat/users/helpdesk/website/6de75Few readers