• German
• English
• Spanish
• French
• Italian
• Dutch
• Portuguese

Go to website

• How do I remove a file?

  Only the space administrator, the moderator and the user who created the file can delete it. To do so, simply click on the Trash symbol of the document in question. 🗑️Some readers

• -Consult our tutorial on how to use the Document Sharing module 📝.

  See our tutorial on how to use the module 📅 with the following video :Some readers

• What document formats are accepted on Atolia?

  Here is the list of file extensions that can be opened with the collaborative edition : Text files : "doc", "docm", "docx", "dot", "dotm", "dotx", "epub", "fodt", "htm", "html", "mht", "odt", "ott", "pdf", "rt", "txt", "djvu", "xps" Spreadsheet files : "csv", "fods", "ods", "ots", "xls", "xlsm", "xlsx", "xlt", "xltm", "xltx" Presentation files : "fodp", "odp", "otp", "pot", "Few readers

• -What is the difference between the "Shared documents" module and documents in groups?

  The documents in the « » tab of your workgroups and direct messages are those shared with your collaborators. The « » module on the left of your interface groups all your documents (folders and files) shared in aPopular

• -How do I drop and store documents?

  There are several possibilities for **** in groups and in direct messages : The « Drag&Drop » function allows you to drag and drop a file in the instant messenger and in the side menu. You can create a document directly onSome readers

• -What is the difference between documents sent directly to the messaging system and those deposited in the "shared documents" tab?

  Documents sent in the chat room are more ephemeral. They are grouped in the « Shared Files » folder in the sidebar of your chat groups. 💬 Conversely, if you place a document in the « Shared Documents » tab on the right-hand side of your interface, you can find them aSome readers

• -How to create a file in collaborative edition?

  The collaborative edition is available from . To create a collaborative document from a group or a direct message, click on « Add a file » in the « Shared documents » tab on the right side of your screen. You can then choose from three formats : Text document. Spreadsheet. Presentation. ![](https://storage.crisp.chat/users/Some readers

• -How do I upload a file?

  To download a file, click on the « » symbol to the right of the desired file in the side menu of the newsgroup. If it is a file that has been sent in the chat, you just have to click on the blue arrow that appears when you place your cursor on the documeSome readers

• -How do I move a document sent from email to shared documents?

  To move a document from the mailbox to the shared documents, you just have to drag and drop it with the « » feature from the mailbox to the « Shared Documents » tab on the right side of your interface. It is also possible to perform this action by clicking on the purple icon representing a folder. ![](https://storage.crisp.chat/users/helpdeSome readers

• -How do I create a folder?

  To create a folder in groups or in direct messages, simply click on the « Create Folder » symbol located in the « Shared Documents » tab on the right side of your screen. You can also import them from your computer. 💻Some readers

• -What types of files can be opened in the viewer ?

  You can directly view your files on Atolia in Text (.txt), Spreadsheet (.xlsx) and Presentation (.pptx) formats. To do this, simply click on the file concerned and it will open automatically. Few readers

• -How do I download the entire contents of a folder in ZIP format?

  To download a folder in ZIP format, click on the « » symbol to the right of the desired folder in the side menu of the newsgroup.Some readers

• -How do I rename a folder?

  Only the administrators of the space, the moderator and the user who created the folder can rename it. To do so, simply click on the Rename symbol of the folder in question. ✏️Some readers

• -How do I delete a folder?

  Only the administrators of the space, the moderator and the user who created the folder can delete it. To do so, simply click on the Trash symbol of the folder in question. 🗑️Some readers

• -How to rename a file?

  Only the space administrators and the user who imported the file can rename it. To do so, simply click on the « Rename » symbol of the document in question. ✏️Some readers

• -How do I move files in a folder?

  To move and organize your files as you wish, just them to the folder in question using the « Drag&Drop » feature.Some readers

• -Who has access to the documents I publish in a group?

  All members of the group have access to the documents you share in the group. 👀 Other users of your workspace who are not part of the group will not be able to access it.Some readers

• -How to search for documents?

  To search for a document, you can use the located in the top right corner of your module « Documents ». By typing the keyword, you can then find the one you are looking for. 🔎 You can also type keywords from the search bar located at the topSome readers

• -How do I sort my documents?

  For even more clarity, you can sort your documents in your workgroups or in your direct messages. 🧐 You can sort your documents in different ways: Sort from A to Z Sort from Z to A Sort from oldest to newest Sort from newest to oldest To do so, click on the « Sort » symbol in the « Shared Documents » tab to the right of your workgroups or direct messages. YoSome readers