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How to manage notifications for a group?
You can choose to or not receive notifications from a particular group. When you choose the " Mute " option in your space settings, no notifications will be sent to you. The different options for desktop notifications: If you choose the " All Messages " option, a " push " notification will be sent to your web browser, desktop and mobile application for all messages sent to the group. If you are not logged in to Atolia, you will also receive an
How to delete a group?
You can only access this feature if you are the administrator or creator of the group in question. To delete a group, go to the group in question. Click the « Settings » symbol in the upper right corner and select « Delete Group ». 🗑️
How to leave a group?
To leave a group, go to the group in question. Click the « **** » symbol in the upper right corner, then select « Leave Group ».
How can I manage user rights in a group?
You can access this feature only if you are administrator or creator of the group. To manage the rights of the members of a group, go to the relevant group. Click the « Settings » symbol in the upper right corner and select « User permissions ».
How to remove users from a group?
To be able to remove users from a group, you must be the administrator or creator of the group. Go to tab « Group Members » in the side menu on the right side of your screen. Move your mouse on the name of the person you want to delete and click on « Remove ».
How to categorize groups?
For better organization, you can categorize groups in your workspace. To do so, click on the « + » symbol next to « Groups » on the left side of your interface, then click on « Create a category ». You can then drag and drop the groups of your choice into it.
How to rename a group?
You can access this feature only if you are administrator or creator of the group. To rename a group, go to the group in question. Click the « Settings » symbol in the upper right corner and select « Rename ». ✏️
What is a group on Atolia?
A group is a place where you can chat with your colleagues, customers, suppliers and other partners via , audio call or visioconference. 💬 When an Atolia user is part of a group, he can view, create, modify, delete and share with the members of this group of : Documents Projects and tasks Agendas and events When i
How to add integrations to a group?
You can access this feature only if you are administrator or creator of the group. To add integrations to a group, go to the relevant group. Click the « Settings » symbol in the upper right corner and select « Webhooks ».
How to add users in a group?
When new users are added to your space, they are automatically placed in a group that you will have previously chosen in the Settings tab of your administration panel. To add a user in a group, you have two possibilities : Go to the Group Members tab on the right
Check out our tutorial on how to use Instant Messaging 💬.
See our tutorial on how to use the 💬 with the following video :
How to create new groups?
A working group allows you to structure your exchanges with your collaborators. To create one, click on the « + » symbol at the top of your list « Groups ». All you have to do is name it and add the members of your choice. In this step, you also have the possibility to create a project or an agenda for this new group. !(https://storage.crisp.chat/users/helpdesk/websi
How do I add a guest?
A guest is a free member of Atolia and can only belong to a specific working group. He has restricted access to the space: he can exchange messages but has read-only access to the different modules of the space. For more information about the guest role, we invite you to click on this link. 👈 To add a guest to a workgr
How to block messaging in a group?
This feature, only available for administrators and the group owner, makes it possible to block the sending of new messages by users. This can be useful for a « top-down » communication that should not involve interactions. To enable it, go to the group, click on the « Settings » icon in the upper right corner and select « Lock messages ».
How do I add an emoji to a workgroup?
You can only access this feature if you are a moderator (group creator) or an administrator. To add an emoji to a workgroup, navigate to the group. Click on the Settings symbol at the top right, then select Rename. Then click on the + and add the emoji you want.
How do I search for a document or message in a workgroup?
In a workgroup, you can search for a document or a message by clicking on the cutout 🔎 located at the top right of your interface and by filling in the name of the file or the message sent. You can filter your query by selecting the user who sent it, the date and the type of search (document or message). !(https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000
How do I change the emoticon of a workgroup?
You can only access this feature if you are a moderator (group creator) or an administrator. To change the emoji of a workgroup, go to the group. Click on the "Settings" symbol in the top right corner and select "Rename". Then click on the emoji and change it to your liking. ✏️