How to identify a user in a message?
To identify a particular user
You can tag a particular user by entering @ followed by the first letters of the user's first name in the space dedicated to sending messages. A list of users matching the entry will be displayed: once selected, the user receives a notification when the message is sent.
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/screenshot-2023-10-10-124046_5os5ff.png)
To identify all members of a channel
To do this, simply enter @ followed by "channel" in the space dedicated to sending messages. All members of the channel will receive a notification.
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/screenshot-2024-01-23-094305_14ctq41.png)
You can tag a particular user by entering @ followed by the first letters of the user's first name in the space dedicated to sending messages. A list of users matching the entry will be displayed: once selected, the user receives a notification when the message is sent.
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/screenshot-2023-10-10-124046_5os5ff.png)
To identify all members of a channel
To do this, simply enter @ followed by "channel" in the space dedicated to sending messages. All members of the channel will receive a notification.
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/screenshot-2024-01-23-094305_14ctq41.png)
Updated on: 23/01/2024
Thank you!