Is it possible to recover my data ?
Yes, this is possible by going to your profile at the top left of your interface, then clicking on " My account " and on the " Request an archive " button in the " Your Atolia data " tab. After manual validation by our teams, you will receive by e-mail a ZIP file containing the export of your data in CSV format, as well as your documents.
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/gestion-de-mon-profil-9_1jjc664.jpg)
![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada000/gestion-de-mon-profil-9_1jjc664.jpg)
Updated on: 11/05/2023
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