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• Here is our video tutorial about the Knowledge section 📚

  Check out our tutorial on how to use 📚 with the following video :Some readers

• How to create a page?

  The module is sort of your internal « Wikipedia ». It can contain all kinds of documents such as: processes, documentation, presentations, newsletters but also FAQs. 📝 To create a knowledge page, go to the module « Knowledge », fill in the page name and click on « Create a page ». ![](https://storage.crisp.chat/users/helpdesk/websiSome readers

• Is there real time on the page editing?

  No, the pages are not edited in real time. It is therefore advisable to edit it in turn with your collaborators. ⏱Some readers

• How to delete items in a knowledge page?

  You can delete content from your knowledge page. To do so, navigate to the content you want to delete and click on the « ****» symbol. 🗑️Some readers

• How to share pages with one or more workgroup(s)?

  To share a knowledge page with one or more workgroup(s), click on the relevant page. Select « » from the « Shared Groups » part of the side menu and specify the name of the group you want to share the page with. Don't forget to publish the page so that it can be seen by other users.__ 👥 ![](https://storage.crisp.chat/users/helpdesk/websiSome readers

• How to organize and move page items?

  You can rearrange the items on the knowledge page by « up » or « down » the item you want to move. To do this, click on the « Arrow » symbol next to the item and drag it to the location of your choice.Some readers

• What types of content can be added to the page?

  In a knowledge page, you can add text, images, videos and attachments. 📎 To do so, click on the content of your choice on the right side of the knowledge page.Some readers

• How to delete a page?

  To delete a knowledge page, move your mouse over the page, a « » symbol will appear. Simply click on it and confirm the archiving. 🗑️Some readers

• What is the difference between pages and the online document editor?

  Pages are not editable by standard users, they are available in read-only mode (ideal for documentation, processes, FAQs etc.). 👀 Conversely, the « Collaborative Editing » feature allows teams to share, edit in real time and save documents in Text (.txt), Spreadsheet (.xlsx), and Presentation (.pptx). ![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada00Some readers

• How to add new collaborators to my page?

  To add new collaborators to a knowledge page, click on the relevant page. Select « » from the « Collaborators » part of the side menu and enter the collaborator's first or last name. This will then be displayed in the « Shared pages » section of your collaborators. 👥 ![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefSome readers

• How to upload content to a page?

  You can upload content from your knowledge page. To do so, navigate to the content you want to download and click on « **** ». Download ContentSome readers

• Is it possible to share a page with people not on Atolia yet?

  This feature is not yet available but our team is working on it. We'll let you know when it's online! 🛠️Some readers

• How to see the number of page views?

  You can see how many times your page has been viewed next to the « » symbol in the « Knowledge » module. 👀Some readers

• How to see the number of "like" on a page?

  You can see how many « I like » got your page next to the symbol « » in the module « Knowledge ». ❤️Some readers

• How to edit a knowledge page?

  You can edit a knowledge page at any time if you are the author or if the author has added you as a contributor. 🖍️ Just click on the page concerned and the editing system will allow you to format your page as you wish. To edit and to delete a block by clicking on the trash can or pencil symbol. ![](https://storage.crisp.chat/users/helpdesk/website/6de7535cefada00Some readers

• How to change the cover picture of my page?

  To change the cover image of your page, click on the knowledge page in question and the image will appear at the bottom right of your interface. Click on the current cover image, select another image or import an image from your computer. Click on "Save." 🖼️Some readers

• How to edit content in a knowledge page?

  You can modify a content of your knowledge page. To do so, go to the content you want to modify and click on the symbol « **** ». 🖍️Some readers